PLEASE READ CAREFULLY BEFORE USING THIS SITE.
Scott's Liquid Gold, Inc. offers these web sites located at http://www.scottsliquidgold.com, http://www.neotericcosmetics.com, http://www.touchofscent.com, http://www.moldcontrol500, http://www.alphahydrox.com, http://www.neotericdiabetic.com, and http://www.montagnejeunesseusa.com (the "Sites") to you, the user, conditioned upon your acceptance of the following terms, conditions, policies and notices ("Terms and Conditions"). By using the Site, you signify your acceptance of these Terms and Conditions and any subsequent modifications. Scott's Liquid Gold, Inc. may revise these Terms and Conditions from time to time by updating this posting, with the new terms taking effect on the date of posting. You should review these Terms and Conditions every time you use these Sites as they are binding upon you.
You must be at least 18 years of age to use the Sites. You may access and use the Sites for personal, noncommercial purposes only. As a condition to your continued use of the Sites, you warrant to Scott's Liquid Gold, Inc. that you will not use the Sites for any purpose that is unlawful or prohibited by these Terms and Conditions. Scott's Liquid Gold, Inc. reserves the right to refuse service, terminate accounts, or cancel orders in its sole discretion.
If you create an account on the Sites, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18 years of age, you may only use the Sites with a parent or guardian. You acknowledge and agree that testimonials, photos, etc. (whether my mail, fax, or email) sent to Scott's Liquid Gold, Inc. grants Scott's Liquid Gold, Inc. at no cost a perpetual, irrevocable, universal license to use, reproduce, transmit, modify, adapt, publish, display and/or distribute such material(s) in whole or in part and to incorporate in any form, media, or technology. By submitting such items, you represent and warrant that you have the authority to grant such rights and that the content will not violate any right of any third party, including but not limited to copyright, trademark, and privacy rights.
All products purchased through the Sites are shipped and billed directly by Scott's Liquid Gold, Inc. All items are currently shipped via UPS but at any time other carriers may be added or substituted. If you submit a valid email address, an email will be sent to you bearing the tracking code if one is available. You can track your order on http://www.UPS.com. Further you, may be able to sign up to BECOME A MEMBER where can access your orders and track them with a simple click. Please note that your credit card statement will reflect a charge from the Scott's Liquid Gold, Inc. As a reminder, each invoice will clearly indicate how much you were charged and by whom.
Should merchandise be confirmed as lost in transit, we will replace the goods after the shipment has been traced. Upon notification of the carrier of non-delivery, a claim will be filed, and the merchandise will be replaced.
Refused shipments will incur a 30% restocking fee plus any freight charges accrued as a result of the refusal shipment. Orders refused as a result of an error on the part of Scott's Liquid Gold and Neoteric Cosmetics, Inc. will not incur the above mentioned fees.
CREDIT CARD CHARGEBACKS/DISPUTES
If you feel that you have somehow been billed incorrectly or there was a problem with your order, we encourage you to contact us first. We take theft of our merchantise very seriously. If you place a chargeback with your credit card company (on purpose or by mistake) for an order that you placed and received, there will be a $75.00 research fee charged to your account upon reversal of the chargeback by our merchant provider to cover our investigative expenses proving that you did make the purchase and that you did receive it.
PRODUCT SUPPORT & RETURN
Unused/unopened product can be returned to Scott's Liquid Gold, Inc. within 30 days of shipment date for full refund. We are unable to process exchanges. We cannot credit on partial cases or partial kits. Shipping and Handling fees are non-refundable and product that is returned that was subject to no shipping fees will have be subject to a restocking fee of $5.99. Return shipping fees are consumers' responsibility and packages with insufficient postage will be refused. We are not responsible for lost returns. For your own protection, you should insure your package(s). Please double check your full shipping address. Orders with incorrect addresses may be subject to additional state and/or city sales taxes. Orders shipped to incorrect addresses, orders requiring change of address after order is complete or orders redirected by consumer after shipping (such as leaving a note on your door to send the package elsewhere) are subject to a $7.00 redirection fees which may be automatically be charged to your credit card. To receive refunds on products purchased at your local retailer or on other websites, please contact those entities.
Your security and buying confidence is one of our highest considerations. Although no company can provide absolute security on the Internet, Scott's Liquid Gold, Inc. Sites utilize the best possible services for providing a strong level of security for both US and Non-US electronic transactions. In addition the Sites incorporate digital certificates, online authentication and the latest 128-bit encryption technology. At Scott's Liquid Gold, Inc. we are committed to making your shopping experience both safe and pleasurable.
Scott's Liquid Gold, Inc. may provide chat rooms, message boards, blogs and other community forums ("Community Forums") on the Sites. If you use a become chose to participate in any of these, you are solely responsible for your own communications and the consequences of posting those communications. Scott's Liquid Gold, Inc. does not assume any responsibility for the consequences on or arising from of any such communications on the Scott's Liquid Gold, Inc. Sites. Scott's Liquid Gold, Inc. does not represent or guarantee the truthfulness, accuracy or reliability of any of the material posted by Forum users or endorse any opinions expressed by such users. ANY RELIANCE UPON CONTENT POSTED IN A FORUM IS AT YOUR OWN RISK.
DISCLAIMER OF WARRANTIES
Neither Scott's Liquid Gold, Inc. nor its employees, agents, suppliers, third party information providers, merchants, licensors or the like warrant that the Sites or their operation will be accurate, reliable, uninterrupted or errorfree. If your use of Scott's Liquid Gold, Inc. results in the need for servicing or replacing property, material, equipment or data, Scott's Liquid Gold, Inc. is not responsible for those costs. No agent or representative has the authority to create any warranty regarding the Sites on behalf of Scott's Liquid Gold, Inc. Scott's Liquid Gold, Inc. reserves the right to change or discontinue at any time any aspect or feature of the Sites. Scott's Liquid Gold, Inc. does not assume any liability for the contents of any material provided on the Sites. Reliance on any information presented on the Sites is at your own risk. Scott's Liquid Gold, Inc. reserves the right to change or discontinue any aspect or feature of the Sites at any time.
You acknowledge that, in connection with the Sites, information will be transmitted over local exchange, interexchange and Internet backbone carrier lines and through routers, switches and other devices owned, maintained and serviced by third party local exchange and long distance carriers, utilities, Internet service providers and others, all of which are beyond the control and jurisdiction of Scott's Liquid Gold, Inc. Accordingly, Scott's Liquid Gold, Inc. assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Sites.
Without limiting the foregoing, everything on the sites is provide to you "as is" and "as available" without warranty of any kind, either expressed or implied, covering the products available on the sites and the accuracy of the information contained within your account or within the sites, Scott's Liquid Gold, Inc. makes no warranties about the accuracy, reliability, completeness or timeliness of the sites content, software text, graphics, and links or about results to be obtained from using the sites or Scott's Liquid Gold, Inc. services.
LIMITATION OF LIABILITY
In no event shall Scott's Liquid Gold, Inc. or any third parties mentioned at the sites be liable for any costs, damages and/or consequential damages, lost profits or damages resulting from lost data or business interruption) resulting from the use or inability to use the Scott's Liquid Gold, Inc. sites or the content of the sites whether expenses whatsoever (including, without limitation, health problems, incidental and based on warranty, contract, tort or any legal theory, and whether or not Scott's Liquid Gold, Inc. is advised of the possibility of such damages.) Scott's Liquid Gold, Inc. shall be liable to you only for gross negligence or willful misconduct and only to the extend of actual damages incurred by you, not to exceed U.S. $100.00 (one hundred dollars). Because some states and countries do no allow the exclusion of limitation of liability for consequential or incidental damages, the above limitation may not apply to you. Remedies under this agreement are exclusive and are limited to those expressly provided for in this agreement.
You agree to defend, indemnify and hold Scott's Liquid Gold, Inc., its officers, directors, employees and agents, licensors and suppliers harmless from and against any claims, actions or demands, liabilities and settlements, including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Sites in a manner that violates or is alleged to violate these Terms and Conditions. Scott's Liquid Gold, Inc. shall provide you with prompt notice of any such claim, suit or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.
The Sites may link to other sites operated by third parties. The inclusion of any link to such sites does not imply endorsement by Scott's Liquid Gold, Inc. of the sites, but is for your reference and convenience only. Scott's Liquid Gold, Inc. may not have reviewed all of the sites linked to the Sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to Scott's Liquid Gold, Inc. nor does Scott's Liquid Gold, Inc. recommend or endorse any specific tests, products or procedures that may be mentioned on or represented in advertisements on the Sites. Linking to any other off-site pages or other sites is at your own risk and subject to the Terms and Conditions of Use of any hyper-linked site.
The Sites may also contain advertisements by third parties. Unless otherwise specifically stated on the Sites, claims or accuracy of any products or services featured in, or linked to any advertisement that appears on the Site, Scott's Liquid Gold, Inc. does not endorse or make any representation regarding the liability or quality of such. Unless otherwise prohibited under these Terms and Conditions, you are hereby licensed to create hyperlinks to the content on the home page of the Sites, provided that the hyperlink accurately describes the content as it appears on the Sites. Scott's Liquid Gold, Inc. reserves the right to revoke this license generally or your right to use specific links, at any time, and may normally break any hyperlink after 14 days. Under no circumstances may you "frame" the Sites or any of its content or copy portions of the Sites to a server, except as part of an Internet service provider's incidental caching of pages. Each page within Scott's Liquid Gold, Inc. must be displayed in full (including all trademarks, branding, advertising and promotional materials), without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within Scott's Liquid Gold, Inc. Sites.
Scott's Liquid Gold, Inc. retains full copyright ownership, rights and protection in all material contained on the Sites (including all software, HTML code, Java applets, Active X controls and other code). Except as otherwise expressly provided in these Terms and Conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, rewrite, create derivative works from, transfer, or sell any material contained on the Sites without the prior consent of the copyright owner. You agree not to modify any documents, graphics, images or other material found on this Sites.
You may, however, make single copies of materials displayed on the Sites for your own personal and noncommercial use only, provided any copies include the copyright and other notices displayed with the materials on the Sites. You may not distribute such copies to others, whether or not for a charge or other consideration, without prior written permission from Scott's Liquid Gold, Inc. or the copyright owner of the copied material.
None of the material contained on the Sites may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photoreproduction, recordation or otherwise), resold or redistributed without the prior written consent of Scott's Liquid Gold, Inc.
All content of Scott's Liquid Gold, Inc. Sites is Copyright © Scott's Liquid Gold, Inc. All rights reserved.
Scott's Liquid Gold, Inc.™, the Scott's Liquid Gold, Inc. logo, Neoteric Cosmetics, Inc. ™, the Neoteric Cosmetics, Inc. logo, Alpha Hydrox™, the Alpha Hydrox logo, Neoteric Diabetic™, the Neoteric Diabetic logo, Mold Control 500™, the Mold Control 500 logo and other Scott's Liquid Gold, Inc. trademarks, service marks, logos, or slogans used on the Sites (the "Scott's Liquid Gold, Inc.") are trademarks or registered trademarks of Scott's Liquid Gold, Inc. You may not use the Scott's Liquid Gold, Inc., marks without written authorization from Scott's Liquid Gold, Inc. By using the Sites, you acknowledge that the Scott's Liquid Gold, Inc. marks are valid trademarks. Third party trademarks used on the Sites are the property of their respective owners.
You agree that Scott's Liquid Gold, Inc. may terminate your use of the Sites, if Scott's Liquid Gold, Inc. reasonably believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions of Use, or violated the rights of Scott's Liquid Gold, Inc. or any third party, or for any reason with or without notice to you. You agree that Scott's Liquid Gold, Inc. may modify or discontinue the Sites, with or without notice to you. You agree that Scott's Liquid Gold, Inc. will not be liable to you or any third party as a result of such modification or discontinuation.
The provisions entitled "Disclaimer of Warranties," "Limitation of Liability," "Indemnification," "Trademarks," and General Provisions will survive termination of this agreement.
You expressly agree that exclusive jurisdiction for any dispute with Scott's Liquid Gold, Inc., or in any way relating to your use of the Sites ("Legal Action") resides in the courts of Denver County, State of Colorado. You further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Colorado in connection with any such dispute. Any Legal Action that is subject to the jurisdiction of federal courts shall be instituted in a federal court in the State of Colorado. These Terms and Conditions are governed by the internal substantive laws of the State of Colorado, without regard to conflict of law principles. If any provision of these Terms and Conditions are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any cause of action you may have with respect to Scott's Liquid Gold, Inc. must be commenced within one year after the claim or cause of action arises or such claim or cause of action is barred.
Scott's Liquid Gold, Inc. may deliver notice to you under these Terms and Conditions by means of electronic mail, a general notice on Scott's Liquid Gold, Inc. Sites, or by written communication delivered by first class U.S. mail to your address on record in Scott's Liquid Gold, Inc. account information. You may give notice to Scott's Liquid Gold, Inc. at any time via electronic mail or by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address:
Scott's Liquid Gold, Inc.
4880 Havana St.
Denver, CO 80239
Scott's Liquid Gold, Inc. (referred to as Scott’s Liquid Gold, Touch of Scent, Mold Control 500, Alpha Hydrox, Neoteric Diabetic Skin Care, Montagne Jeunesse, Face Food, Model Secrets, "we", "us", and "our) respects the privacy of every individual who visits our website(s) and online areas, participates in bulletin boards, surveys, forums, or purchases product(s) on-line. This Security and Privacy statement will apply to your use of scottsliquidgold.com, touchofscent.com, moldcontrol500.com, neotericcosmetics.com, alphahydrox.com, neotericdiabetic.com, montagnejeunesse.com or any other web site owned or operated by Scott's Liquid Gold, Inc.
Scott’s Liquid Gold, Inc. will only collect and retain personal information on you that you voluntarily provide to us. If you place an order or “SIGN UP”, your personal information will be stored in your member account which you (only) will be able to access to change or delete as you so choose, using your email address and secret password (that you select.) When you make an on-line or direct purchase, you will be asked for your credit card information as well as your billing and shipping information. An automatically generated email will be sent to you when you register on our sites or make a purchase on our sites or from us direct confirming your registration and/or your purchase(s).
If you provide us with your personal information, we may store and use that information to better understand you as our consumer and as a way to learn how we may provide the service and products you need and want. We may also retain information about your purchases in order to customize your future website buying experiences. We may use your email address to send you new product information, special offers, newsletters, and other items we think might be of interest to you. You can at any time delete or ask us to delete any personal information you have provided to us with the exception of certain information we may need to retain for billing and shipping purposes.
SHARING THE INFORMATION WITH THIRD PARTIES
Unless it is necessary to share your information with a contractor (such as a web hosting company or bulk mail facility) for the purpose of transmitting information to you, your personal information will not be shared with any third party without your prior consent. Any firm or individual that is hired for the purpose of transmitting information to our consumers is restricted from using the consumer's information in any way other than to provide the services for which they have been contracted.
THE INFORMATION OF CHILDREN
Scott's Liquid Gold, Inc. does not intend to collect any personal information from persons under the age of 16. If a parent or guardian of a child who has provided us with personal information would like to have the information removed from our records, he or she should contact us at the email address or phone number listed at the bottom of this statement. We will make every effort possible to remove the child's information from our files.
When you view our websites, we may store some information in the form of a "cookie" or similar file that is automatically downloaded to your computer. Cookies are perfectly safe for your computer and are not programs that can be used to damage files. Your personal information cannot be gathered from the presence of cookies. Among other things, cookies enable us to tailor our websites and advertising to best match the interests and preferences of our consumers. However, if you don't want cookies (ours or anyone else's) stored on your system, most internet browsers will allow you to erase cookies from your computer hard drive or prevent them from being stored. Some will even send you a warning message before they are stored. Refer to your browser instructions or help screen to learn more about these functions.
LINKS TO OR FROM OTHER SITES
We have taken every precaution to ensure the privacy, confidentiality, safety and security of your personal information, including, in the case of a purchase of goods, credit card and billing address information. If you register with us, your online account information is protected by a password chosen by you. Access to that online account requires your username and password. We recommend that you do not disclose your username and password to any other person. Concerning credit card information, we protect your transactions using a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL, as most are, your sensitive information will automatically be encrypted before being sent over the Internet. You should also know that we do not store your credit card or ordering information on our Internet server.
No data transmission over the internet is perfectly secure the same as you never know if the waitress is going to write down your credit card number before she returns your card to you. Though we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make every reasonable effort to ensure its security on our systems. However, you are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.
ACCEPTANCE OF THESE TERMS